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Why can I receive certain alerts through email but not a one-time verification code (OTVC)?

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Alerts via email make you aware of information affecting your account, are limited in type of information provided, and don't invoke access to make changes to your account.     

"SIMPLII FINANCIAL" and the SIMPLII FINANCIAL DESIGNS are trademarks of CIBC. "Simplii Financial" is a division of CIBC. Banking services are not available in Quebec.
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