Have a Question?
Enter your question in sentence form (e.g., How do I contact Simplii Financial?).
Don't include any confidential information, such as card or account numbers.
We matched your question to:
Why can I receive certain alerts through email but not a one-time verification code (OTVC)?
Rate this response
Alerts via email make you aware of information affecting your account, are limited in type of information provided, and don't invoke access to make changes to your account.
- Why can I no longer receive my one-time verification code (OTVC) by email?
- I was asked to give a one-time verification code. What is this and why is it required?
- I’m OK with personal verification questions as my form of security. Do I have to use the one-time verification code?
- Will you tell me if a scheduled e-Transfer isn't completed?
- Who can receive a scheduled or recurring e-Transfer?
- How can I check why my scheduled e-Transfer didn’t go through?
- How do I check the status of my foreign cash order?
- How can I stop a recurring or scheduled e-Transfer?
- How do I check the status of my Global Money Transfer?
- What’s the difference between a stop payment and a reclaim Interac e-Transfer transaction?
![powered by [24]7](img/pwrdbyir.gif){kind=small}