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Why can I no longer receive my one-time verification code (OTVC) by email?

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We're discontinuing delivery of one-time verification codes to all email accounts to provide better security for our clients.  Email accounts are susceptible to phishing and malware fraud that can put your financial information at risk. We recommend that you use the Push notification, SMS or telephone delivery options as they are more secure.  

† Simplii Financial personal banking services are provided by the direct banking division of CIBC. Banking services not available in Quebec.
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