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How do I stop a payment?

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To stop a cheque payment, sign on to Online Banking and select “More Services” from the left side menu. Under “Account Services” select “Stop Payment”.

To request a stop payment on a pre-authorized payment, please call us at 1-888-723-8881.

† Simplii Financial personal banking services are provided by the direct banking division of CIBC. Banking services not available in Quebec.
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