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How do I stop a payment?
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To stop a cheque payment, sign on to Online Banking and select “More Services” from the left side menu. Under “Account Services” select “Stop Payment”.
To request a stop payment on a pre-authorized payment, please call us at 1-888-723-8881.
- What’s the difference between a stop payment and a reclaim Interac e-Transfer transaction?
- Do I need to copy my list of bill payments from my old card to the new card?
- How can I stop a recurring or scheduled e-Transfer?
- Why are my Interac Debit contactless payments not working?
- Why am I unable to use Interac Debit contactless payments (tap) for transactions greater than $100?
- Is there a spending limit for using Interac Debit contactless payments (tap) on my Simplii card?
- Where can I find my bank account details to set up direct deposit, pre-authorized payments, or e-Transfers?
- When can I access my tax documents?
- What’s the difference between a stop payment and a reclaim Interac e-Transfer transaction?
- Where can I use my mobile wallet?
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