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How can I change my personal information?
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To change your address, phone number, or email:
- Sign in to Online Banking
- Select More Services from the left side menu
- Under Your information, select Change your address and phone number
If you need to change your name, please give us a call.
- How secure is online banking?
- How can I change my Personal Identification Number (PIN)?
- How do I change the details of a scheduled or recurring e-Transfer I set up?
- I was notified by Simplii about Simplii Financial Online Banking security enhancements. I was asked to update my contact information. What is this about?
- What information do I need to provide when applying for a loan or line of credit?
- What's a Secured Line of Credit?
- When do I pay back my loan?
- How do I transfer my RRSP to Simplii Financial?
- How can I get more information on the status of an Interac e-Transfer?
- Where can I find my card number, expiry date and CVC information on my Debit Mastercard?
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