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How do I check the status of my order?

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You can check the status of your order in both online and mobile banking:

  • Sign on to online or mobile banking and select Order Foreign Cash
  • To check the status of your order on online banking, go to "Order History"
  • To check the status of your order on mobile banking, go to "History"
"SIMPLII FINANCIAL" and the SIMPLII FINANCIAL DESIGNS are trademarks of CIBC. "Simplii Financial" is a division of CIBC. Banking services are not available in Quebec.
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