Have a Question?

Enter your question in sentence form (e.g., How do I contact Simplii Financial?).
Don't include any confidential information, such as card or account numbers.

We matched your question to:

I’m OK with personal verification questions as my form of security. Do I have to use the one-time verification code?

Rate this response

Every Simplii customer who tries to perform a sensitive transaction will need to use the one-time verification code to verify his or her identity. There won’t be any personal verification questions in Simplii Financial Online Banking once the 2-step verification process is in effect.

"SIMPLII FINANCIAL" and the SIMPLII FINANCIAL DESIGNS are trademarks of CIBC. "Simplii Financial" is a division of CIBC. Banking services are not available in Quebec.
powered by [24]7