Have a Question?
Enter your question in sentence form (e.g., How do I contact Simplii Financial?).
Don't include any confidential information, such as card or account numbers.
We matched your question to:
I just made a credit card payment. Why didn't my balance change?
Rate this response
There are several reasons why balance changes don't appear right away:
- Your payment may take several days to post
- If you pay by cash or cheque, the payment may be held for a few days
- If you make a payment too late to post by the payment due date, it'll appear on your next monthly statement
To learn more about making payments, review the Simplii Financial Credit Card Agreement.
- How do I pay my Simplii Financial credit card bill?
- Where can I find my credit card balance?
- How do you calculate my current balance?
- How do I order a new card?
- How can I change my Personal Identification Number (PIN)?
- How do I close an account?
- Is there a spending limit for using my Simplii card with mobile wallet?
- Can I add my Simplii debit and credit cards to mobile wallet?
- How do I add my Simplii Financial credit card as a bill payment?
- How do I transfer the balance from another credit card to my Simplii Financial credit card?
![powered by [24]7](img/pwrdbyir.gif){kind=small}