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I just made a credit card payment. Why didn't my balance change?

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There are several reasons why balance changes don't appear right away:

  • Your payment may take several days to post
  • If you pay by cash or cheque, the payment may be held for a few days
  • If you make a payment too late to post by the payment due date, it'll appear on your next monthly statement

To learn more about making payments, review the Simplii Financial Credit Card Agreement

"SIMPLII FINANCIAL" and the SIMPLII FINANCIAL DESIGNS are trademarks of CIBC. "Simplii Financial" is a division of CIBC. Banking services are not available in Quebec.
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