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How do I set up and use Touch ID/Face ID?

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Once you’ve saved your Touch ID/Face ID on your Apple device:

  1. Sign on to the Simplii mobile app
  2. Select “Settings and Security” from the drawer menu.
  3. Select “Account Security” and go to “Touch / Face ID.”
  4. When you turn on Touch ID/Face ID in the app, you’ll be asked to enter your mobile banking password.
  5. Once you’re authenticated, your preference will be saved, and you’ll have the option to use your Touch ID/Face ID the next time you sign on.
† Simplii Financial personal banking services are provided by the direct banking division of CIBC. Banking services not available in Quebec.
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