Have a Question?

Enter your question in sentence form (e.g., How do I contact Simplii Financial?).
Don't include any confidential information, such as card or account numbers.

We matched your question to:

How do I set up and use Fingerprint ID?

First, save your fingerprint on your Android device. Then, sign on to the Simplii Financial Mobile Banking App, go to “Settings” and select “Set up Fingerprint ID”.

When you turn on Fingerprint ID in the app, you’re asked to enter your mobile banking password and touch the sensor to confirm your fingerprint. Once you’re authenticated, your preference is saved and you have the option to use your fingerprint the next time you sign on. Just press the sensor with your fingerprint to sign on.

People that asked this question were also interested in:

How do I set up and use Touch ID?
Can I use a cheque from a joint bank account to verify my identity?
What’s Fingerprint ID?
What’s Interac e-Transfer and what do I need to use the service?
How do I set up a scheduled or recurring e-Transfer?
How do I use my new bank card online?
Can I use a Simplii Financial RRSP Loan to buy CIBC mutual funds with the special management fee rebate?
What is direct deposit and how do I set it up?
My recipient doesn't use Autodeposit. Can I set up a recurring e-Transfer with a security question instead?
How do I change the details of a scheduled or recurring e-Transfer I set up?

"SIMPLII FINANCIAL" and the SIMPLII FINANCIAL DESIGNS are trademarks of CIBC. "Simplii Financial" is a division of CIBC. Banking services are not available in Quebec.