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What should I do if my debit or credit card is lost or stolen?
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If your card is lost or stolen, you should contact us immediately. You can reach us by:
- Signing on to Online Banking and chatting with us
- Giving us a call at 1-888-723-8881
- How do I order a new card?
- What information do I need to provide when applying for a loan or line of credit?
- Is there a spending limit for using my Simplii card with mobile wallet?
- Can I add my Simplii debit and credit cards to mobile wallet?
- How do I pay my Simplii Financial credit card bill?
- When do I pay back my loan?
- How can I change my Personal Identification Number (PIN)?
- How do I close an account?
- I don’t recognize a transaction on my credit card account. What should I do?
- How do I activate my new debit card?
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