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What’s the difference between my online password, telephone password and ATM PIN?
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Your online banking password is used to access online banking. It’s between 6 and 12 characters, and is case sensitive, meaning it recognizes letters that are in upper and lower case.
Your telephone banking password is used to access telephone banking. It’s 5 characters long.
Your ATM PIN is a 4-digit number used to access your accounts at an ATM.
"SIMPLII FINANCIAL" and the SIMPLII FINANCIAL DESIGNS are trademarks of CIBC. "Simplii Financial" is a division of CIBC. Banking services are not available in Quebec.