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What’s the difference between my online password, telephone password and ATM PIN?

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  • Your online banking password is used to access online banking. It’s between 6 and 12 characters, and is case sensitive, meaning it recognizes letters that are in upper and lower case.
  • Your telephone banking password is used to access telephone banking. It’s 5 characters long.
  • Your ATM PIN is a 4-digit number used to access your accounts at an ATM.
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