Enter your question in sentence form (e.g., How do I contact Simplii Financial?).
Do not include any confidential information, such as card or account numbers.
You can access your money from any CIBC ATM in Canada without a fee. But, you can't use an ATM to withdraw money from a savings account. You must transfer your funds to another transactional account first. Also, some machines can't accept deposits.
You can also withdraw money from any non-CIBC ATM displaying the Interac® or PLUS* signs. Additional costs may apply, including any fees from the owner of the machine.
For more information, review the Cost for Special Request and Additional Items in our Products and Services Agreement.
For more informaiton about which Simplii Financial™ accounts you can access through ATMs, call us at 1-888-723-8881.